Cookies are small text files stored on your device when you browse our website. They help us remember your preferences, improve performance, secure transactions, and personalize your experience.

There are two types of cookies:

• Session cookies, which expire when you close your browser.
• Persistent cookies, which remain on your device for up to 90 days unless deleted manually.

Tolchi uses cookies for four main purposes:

• Essential Cookies support the website’s core functionality, including cart retention, secure payments, login sessions, and checkout. Without them, our site cannot function properly.
• Preference Cookies remember your chosen currency, language, and saved settings so you enjoy a personalized experience every time you visit Tolchi.
• Analytics Cookies help us understand how users interact with our site. We use anonymized data, such as page visits, product views, and checkout drop-offs, to improve Tolchi’s performance, design, and product experience.
• Advertising and Personalization Cookies enable product recommendations and retargeting campaigns. For example, if you browse a bag on Tolchi, you may later see Tolchi ads on platforms like Google or Meta. These cookies are designed to enhance relevance without compromising privacy.

Tolchi respects your privacy choices. When you first visit our site, a cookie consent banner appears.

For visitors in India, essential, analytics, personalization, and advertising cookies load by default for an uninterrupted experience. You can manage or disable non-essential cookies anytime via the Cookie Preferences Center.

For visitors in the EU, UK, and GDPR-regulated regions, non-essential cookies, including analytics and advertising, are opt-in only. We will not load them without your explicit consent. You may withdraw or change consent at any time without affecting essential cookies required for site functionality.

You are always in control of your data. You can:

• Manage or delete cookies via your browser settings.
• Use our Cookie Preferences Center to customize which cookies you allow.
• Opt out of third-party tracking using tools like:
  • Google Analytics Opt-Out
  • Meta Ads Preferences

Please note that blocking essential cookies may affect core features, including your shopping cart and secure checkout.

Tolchi uses cookies to improve your shopping experience by tailoring product recommendations based on your browsing behavior. We also plan to enable retargeting ads through Google, Meta, and other platforms, allowing you to rediscover products you’ve shown interest in.

For GDPR-regulated regions, advertising cookies are strictly opt-in. In India and other regions without mandatory consent laws, these cookies load by default but can be disabled through preferences.

• Session cookies expire when you close your browser.
• Persistent cookies remain active for up to 90 days unless cleared manually.
• We never store sensitive payment information or passwords in cookies.
• Any data collected is encrypted, processed securely, and handled in accordance with Tolchi’s Privacy Policy.
• Cookie data is used internally or by authorized service providers and is never sold to third parties.

Some features on Tolchi’s website, such as embedded Instagram feeds, videos, or analytics tools, may set their own cookies. These third-party cookies are governed by their respective privacy policies, not Tolchi’s. You can disable them by avoiding interaction with such features or adjusting your browser preferences.

Some browsers offer a “Do Not Track” (DNT) setting. Since there is no universal industry standard for DNT, Tolchi does not respond differently to these signals. Instead, we give you full manual control over cookies through your browser and our Cookie Preferences Center.

For GDPR and DPDP compliance, you have the right to:

• Withdraw consent at any time for non-essential cookies.
• Request details of cookies used and their purposes.
• Reset preferences or request that Tolchi deletes associated cookie data.

Tolchi may update this Cookie Policy to reflect changes in regulations, technologies, or business practices. Any significant updates will be communicated via our website, and the “last updated” date will reflect the latest version. Continued use of our website after updates indicates acceptance of the revised policy.

For questions about cookies, preferences, or data handling, you can reach us at:

Email: contact@tolchi.com